Cookie Notice

kekovatourkey.com uses cookies to help us recognize and better serve you. These cookies enable various functions, such as auto-loading the booking form and providing a tailored page cache relevant to your interests. For more details, please refer to our Cookie Statement.

Privacy Policy Overview

kekovatourkey.com’s Privacy Policy outlines the types of information we collect, how we gather it, and how we use it. This policy applies to all interactions with us and is accessible on our website and other platforms. When interacting with us, please ensure that any individuals you represent are informed about the content of our Privacy Policy and consent to your acting on their behalf.

Information About You

Your Information

This refers to information such as your name, contact details, travel preferences, specific needs (e.g., dietary requirements, disabilities), and any details about other individuals you represent (such as those included in your booking). We collect this information when you request details from us, contact us (or vice versa), make a booking, interact with our website or apps, link to or from our website or apps, connect with us on social media, or engage with us or our business partners in any way.

We aim to keep your information updated, accurate, and complete whenever possible.

Our Use of Your Information

To deliver our services, including travel arrangements, safety, incident management, and insurance, we may need to process and disclose your information outside of Turkey. For international travel, it may be required (by authorities at departure or destination points) to disclose and process certain details for immigration, border control, security, or anti-terrorism purposes. Different countries may have specific requirements, so it is advisable to check beforehand. Even if not required, we may use discretion to assist where appropriate.

Your information may be processed and shared for purposes including customer service, quality improvement, business management, research, security, fraud prevention, social media engagement, marketing, customer profiling, dispute resolution, credit checks, and debt collection. To facilitate these functions, we may share your information with affiliated companies, authorized service providers, and trusted third parties acting on our behalf, some of whom may be located outside of Turkey.

Certain information, such as health or religious beliefs, may be classified as “sensitive data” under the applicable Data Protection Act. We only collect and use such data to provide you with personalized services and address your specific needs, and we only do so with your explicit consent. By making a booking with us, you also agree to allow your insurers, their agents, and relevant medical personnel to share necessary information with us in situations where we need to act in your interest or for the safety of others in emergencies.

If you do not agree with our use of your information as outlined above, we will be unable to provide services or proceed with your booking.

Marketing Material

With your consent, we may occasionally contact you with information about offers, new products, events, and promotions related to our services. Our marketing materials may also include information from selected partners who offer travel-related products and services. We aim to make these communications relevant to your interests and preferences. If you provide your email when making an online booking or in other contexts such as competitions or social media engagement, we will assume your consent for email communication. However, you will always have the option to opt out at any time (see ‘Your Rights’ below).

If you prefer not to receive such information or wish to change your preferences, please refer to point (2) under “Your Rights” below.

Your Rights

Upon completing our Data Subject Access Request form, you have the right to request a copy of the information we hold about you (a small administrative fee may apply) and to correct any inaccuracies. You also have the right to request in writing that we do not use your information for direct marketing. Where available, you may modify your preferences on our website, use the “unsubscribe” option in our emails, opt out of personalized emails, or follow the instructions in our materials. Once we receive your notification, we will take the necessary steps to stop using your information for marketing purposes.

If you would like to receive a list of relevant brands or have additional questions, please contact us directly.

Sharing Your Images on Our Website

You may have the option to upload holiday images to our website once you create a ‘My Account’ profile. The visibility of your images will depend on the privacy settings you choose in your ‘My kekovatourkey.com’ account. You may send an email to your ‘Friends’ containing a link to your photo album(s) saved in your ‘My Account.’ To enable this sharing, you will need to provide an email address for your friend(s). Please note that kekovatourkey.com does not use your friend’s email address for marketing purposes. Once you share images with friends, those individuals can view your album, and they may forward the link to others, allowing them to access the album as well.

Alternatively, you may choose to ‘Share your album with everyone,’ which will publish your album on our site with a unique code. This means it could be visible to any visitor to the website.

International Data Controls

Please note that outside the European Economic Area (EEA), data protection laws may differ and may not meet the same standards as those required by local regulations.

Use of Cookies and Links to Other Websites

When you interact with us through our website(s) or digital platforms, cookies may be used. For details on the types of cookies we use, how to manage or disable them, and more, please refer to our website’s Cookie Information section. Other platforms may offer different options and instructions. By continuing to use our website, you consent to our use of cookies.

Our website may also contain links to third-party websites or microsites that we do not control, such as reference sites or services provided by our partners or affiliates. It is your responsibility to review the terms, conditions, and policies of any external site before using it.

Monitoring

To ensure the accuracy of our service, enhance quality, and support security and fraud prevention, we may review, monitor, and record (1) telephone conversations; (2) CCTV footage in and around our premises; (3) transactions and activities at all points of interaction; and (4) web, social media, and app traffic. All recordings and related materials are the sole property of kekovatourkey.com.

Security Statement

We have implemented appropriate security measures to safeguard your information from unauthorized access, use, or disclosure.

Changes to This Policy

Any updates or changes to this Privacy Policy will be posted on our website, mentioned in our brochure, and made available upon request.

Statement on Cookies

By using our website, you accept our Terms & Conditions. Please review our Privacy Policy for more information on how we collect and process personal data. When you visit our website, we use cookies to recognize your computer or device. However, these cookies do not identify you personally. You may configure your web browser to block cookies, but doing so may prevent you from booking through our website or using all available features.

What We Use Cookies For

• Storing Your Selections: Cookies allow us to remember the items in your booking basket, enabling you to easily complete your holiday purchases with us.
• Collecting Information: By gathering insights on how you use our website, we’re able to improve our products and optimize your online experience.
• Customizing Your Experience: Cookies help us provide you with content, products, and services we believe you’ll find valuable or interesting.
• Relevant Marketing: With cookies, we can display offers and promotions that are more suited to your preferences on our websites and across our advertising networks.
• Email Newsletters: If you receive our email updates, we may personalize the information we send you based on your recent interactions with our website. You can choose to opt out of this at any time through a link in each email.

Types of Cookies We Use

Below are the types of cookies we use on our website, along with explanations of their purpose:

• Application Cookies: These are essential to ensure you have the best experience on our website. They are crucial for functions like browsing, booking, and navigating. Without these cookies, some features may not work correctly.
• Behavioral Cookies: These cookies enable us to tailor our website to your preferences, displaying the most relevant content based on your activity.
• Optimization Cookies (Visual Website Optimizer): We continuously aim to improve our website by showing different versions of pages to different users. These cookies power our testing tools, helping us decide on the most effective page layouts.
• Analytical Cookies: These cookies help us understand how users interact with our website, allowing us to make improvements. They also allow us to track which marketing activities are driving traffic to our website, enabling us to reward our partners when bookings are made.
• Google Analytics (_utma, _utmb, _utmc, _utmz): These cookies support Google Analytics, helping us analyze visitor data such as browser usage, the number of new visitors, and responses to marketing efforts. This information allows us to refine the website experience and make our marketing more effective. Only relevant teams at kekovatourkey.com and Google have access to this information, and no sensitive data is shared.
• Marketing Cookies: Used by us and our partners, these cookies help us connect with you after you leave our website, such as by showing you ads relevant to your holiday interests.
• Search Engine Cookies (Google, Bing, etc.): These cookies help us monitor the effectiveness of our marketing efforts in search engines. The data collected remains anonymous and is used solely for internal improvements.
• Third-Party Advertising Networks: These cookies allow us to collaborate with carefully selected marketers, advertisers, and publishers. They help us manage offers and ads shown across the web, ensuring that they are relevant and beneficial to you.

By continuing to use our website, you agree to our use of cookies as outlined in this Cookie Statement.

COOKIES – THE LOWDOWN

Read this section to understand what cookies are and how we use them on our site.

What are Cookies?

Cookies are small text files placed on your device by our website or our trusted partners. They help us identify your device (not you personally) and collect data as you browse. Cookies are unique to each web browser, meaning if you use a desktop and a mobile device, different data will be collected for each.

For more detailed information, you can visit www.aboutcookies.org.

Cookies set by our website are called 1st Party Cookies, while cookies set by partner websites are known as 3rd Party Cookies. Only the owner of the cookie can access the data it collects. You can adjust your browser settings to accept all cookies, block 3rd Party Cookies, or block all cookies. However, keep in mind that rejecting cookies may limit certain functionalities, such as the ability to complete a booking.

How We Use Cookies

Cookies help us understand how you use our website—such as the searches you make and your preferences. We use this information to:

• Ensure our website works as expected
• Provide you with relevant information and offers
• Better understand our customers’ use of the site

Purchasing Products Online

When you make a booking on our site, we use cookies to keep track of your selection as you proceed through each step of the booking process.

Tracking Your Searches and Preferences

Cookies record your recent searches and saved items. If you search for a holiday, leave our website, and return later, the search panel will retain your previous input, saving you time. If you create a shortlist without saving it by email, cookies will store this list, allowing you to see it again when you revisit us on the same device.

Enhancing Your Experience

We use cookies and analytics tools to record, measure, and analyze how visitors interact with our site. This data helps us understand your needs, allowing us to make improvements such as new flight routes or holiday packages. We can also track how you navigate the website, helping us identify and resolve any issues that may arise.

Personalizing Your Experience

Cookies enable us to provide tailored interactions, information, and offers based on how you use our site. For example, we can suggest holidays departing from your nearest airport, destinations you’re interested in, or products that match your preferences.

Receiving Our Email Newsletters

If you subscribe to our emails, we may use cookies to link your website interactions to your email registration, allowing us to customize the information we send you. You’ll always have the option to opt out in any email you receive from us.

Adverts on Other Websites

When you visit our partner sites, you may see ads relevant to your previous searches on our site. We work with advertising networks that use cookies to gather information about your preferences, helping us present ads that are tailored to you.

Refusing Cookies and Changing Your Preferences

You can adjust your cookie preferences at any time via your browser settings if you wish to block or allow cookies. If you initially accepted cookies but later wish to disable them, you can do so in your browser options.

Refusing Cookies

You can adjust your browser settings to accept or refuse all cookies, specify which cookies to allow or block, or request to be notified whenever a cookie is set. Please refer to your browser’s help section for detailed instructions.

Changing Your Mind After Accepting Cookies

If you decide to change your cookie preferences after initially accepting them, you can use the settings in your internet browser to clear any cookies that have already been set. For guidance, consult your browser’s help section. You will also need to update your browser settings to refuse cookies in the future if that’s your preference.

More Information on Refusing Cookies

For independent information on cookies, including how to refuse or delete them, visit the Internet Advertising Bureau’s website at www.youronlinechoices.com.

Please note that by refusing cookies, you may not be able to fully enjoy all features of our website, including online booking, and personalized content in our email newsletters.

Information from Our Agencies and Partners

To provide and improve our services, we may work with reputable partners and tools, such as:

• Adobe
• Google Analytics
• Zendesk
• Google
• Yahoo
• MSN
• Facebook

For further assistance, you can contact us at:

kekovatourkey.com
Gokyazi Mah.
Adnan Genç. Sk.
No:9/2
Demre
Antalya
+90 534 841 2747

Alternatively, visit our Contact Us page for additional contact information.