≋ Privacy & Cookies

Privacy Policy.

This Privacy Policy explains what information YourTourKey may collect, how we use it, how cookies work on our website, and how you can manage your communication and cookie preferences.

Privacy Policy Overview

yourtourkey.com’s Privacy Policy outlines the types of information we collect, how we gather it, and how we use it. This policy applies to all interactions with us and is accessible on our website and other platforms.

When interacting with us, please ensure that any individuals you represent are informed about the content of our Privacy Policy and consent to your acting on their behalf.

Cookie Notice

yourtourkey.com uses cookies to help us recognize and better serve you. These cookies enable various functions, such as auto-loading the booking form and providing a tailored page cache relevant to your interests.

Information About You

Your Information

This refers to information such as your name, contact details, travel preferences, specific needs including dietary requirements or disabilities, and any details about other individuals you represent, such as those included in your booking.

We collect this information when you request details from us, contact us or are contacted by us, make a booking, interact with our website or apps, link to or from our website or apps, connect with us on social media, or engage with us or our business partners in any way.

We aim to keep your information updated, accurate and complete whenever possible.

Our Use of Your Information

To deliver our services, including travel arrangements, safety, incident management and insurance, we may need to process and disclose your information outside of Turkey.

For international travel, it may be required by authorities at departure or destination points to disclose and process certain details for immigration, border control, security or anti-terrorism purposes.

Your information may be processed and shared for purposes including customer service, quality improvement, business management, research, security, fraud prevention, social media engagement, marketing, customer profiling, dispute resolution, credit checks and debt collection.

To facilitate these functions, we may share your information with affiliated companies, authorized service providers and trusted third parties acting on our behalf, some of whom may be located outside of Turkey.

Sensitive Data

Certain information, such as health information or religious beliefs, may be classified as sensitive data under applicable data protection rules. We only collect and use such data to provide personalized services and address specific needs, and only with your explicit consent.

By making a booking with us, you also agree to allow your insurers, their agents and relevant medical personnel to share necessary information with us in situations where we need to act in your interest or for the safety of others in emergencies.

Important

If you do not agree with our use of your information as outlined above, we may be unable to provide services or proceed with your booking.

Marketing Material & Your Rights

Marketing Material

With your consent, we may occasionally contact you with information about offers, new products, events and promotions related to our services. Our marketing materials may also include information from selected partners who offer travel-related products and services.

We aim to make these communications relevant to your interests and preferences. If you provide your email when making an online booking or in other contexts such as competitions or social media engagement, we may assume your consent for email communication. You will always have the option to opt out at any time.

Your Rights

01

You have the right to request a copy of the information we hold about you, subject to our applicable procedures.

02

You have the right to correct inaccuracies in your personal information.

03

You have the right to request in writing that we do not use your information for direct marketing.

04

Where available, you may modify your preferences on our website, use the unsubscribe option in our emails, opt out of personalized emails, or follow the instructions provided in our materials.

Once we receive your notification, we will take the necessary steps to stop using your information for marketing purposes.

Images, Sharing & International Data

Sharing Your Images on Our Website

You may have the option to upload holiday images to our website once you create a My Account profile. The visibility of your images will depend on the privacy settings you choose in your account.

You may send an email to friends containing a link to your photo albums saved in your account. To enable this sharing, you will need to provide an email address for your friends. yourtourkey.com does not use your friend’s email address for marketing purposes.

Alternatively, you may choose to share your album publicly. This means it could be visible to any visitor to the website.

International Data Controls

Please note that outside the European Economic Area, data protection laws may differ and may not meet the same standards as those required by local regulations.

Information from Our Agencies and Partners

To provide and improve our services, we may work with reputable partners and tools, such as Adobe, Google Analytics, Zendesk, Google, Yahoo, MSN and Facebook.

Contact Information

Website yourtourkey.com Phone +90 534 841 2747 Address Gökyazı Mah. Adnan Genç Sk. A Blok No: 9 İç Kapı No: 2, Demre / Antalya

Alternatively, visit our Contact Us page for additional contact information.

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